policy
Privacy, clearly stated
This policy explains how H.R.S. Cognito handles information when you contact us or use our data intelligence services.
Ask a privacy question
Information with purpose
Useful data, handled carefully
visibility
What we collect
Contact details, project information, messages and technical data needed to keep our website working.
People first
database
How information is used
H.R.S. Cognito uses information to answer enquiries, scope work, provide agreed services, manage records and improve our website. We only ask for details that support a clear business need. Project data stays connected to its stated purpose, and access is limited to people who need it for their work.
Careful access
"Clear records make better decisions."
Deso N.
Local context matters
mail
When you contact us
We use your message and reply details to respond, keep a useful record and discuss suitable work.
Shared understanding
share
Who receives data
Trusted suppliers may process limited information for hosting, email or professional support.
Protected in practice
"The policy is easy to find and easier to understand."
Shabeena M.Contact details
Purpose
- Reply to your enquiry
- Discuss project scope
- Keep communication records
- Meet legal duties
Project information
Purpose
- Plan agreed work
- Deliver analysis
- Track project decisions
- Protect confidential material
Website data
Purpose
- Keep pages available
- Protect site security
- Understand basic usage
- Fix technical faults
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Your choices and rights
Depending on the circumstances, UK data protection law gives you rights to access, correct, erase or restrict use of personal information. You may also object to certain processing or ask for your data in a portable format. Send a request to [email protected]. We may need to confirm your identity before replying.
Records have limits
Need a direct answer?
Tell us what you need to know. We’ll reply using the details you provide.
schedule
How long we keep data
We retain information only as long as needed for its purpose, legal duties or sound record keeping.
security
Security is shared work
Use a secure channel for sensitive details. Contact us promptly if something looks wrong.
"Why did we choose H.R.S. Cognito? Because the detail is handled with care."
Omodolapo Mapstone, Operations Leadupdate
Policy updates
This page may change when our services, systems or legal responsibilities change.
Last reviewed: 21 February 2025.
Keep the conversation clear
Privacy questions belong in the open. We’re based on Long Lane, Breckland District, Norfolk.
Contact H.R.S. Cognito