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Terms and conditions

Clear rules for using H.R.S. Cognito

These terms explain how this website and our data intelligence services may be used.

Read the key points
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Start with the basics

Using this website means you accept these terms. Please read them before requesting services.

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Read before you begin
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Your agreement

These terms apply when you browse, contact us, or discuss a potential project.

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Decisions need context
01 · Scope

What H.R.S. Cognito provides

H.R.S. Cognito provides data intelligence and business insights for strategic decision-making. Project details, deliverables, fees, timescales, and responsibilities are agreed in writing for each engagement. Website material gives general information and does not replace a signed proposal or statement of work.

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Evidence over guesswork
"Good decisions start with knowing what the numbers actually say."
Terms principle · H.R.S. Cognito
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Work stays purposeful
copyright

Our materials

Reports, methods, wording, and visual assets remain protected unless a written agreement says otherwise.

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Handle data carefully
"Use the insight for the purpose agreed, and keep the source information secure."
Data principle · H.R.S. Cognito
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Plans need a clear record
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Use the site properly

Do not disrupt the website, misuse information, or attempt to access areas that are not intended for you.

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Reports made useful
02 · Working together

How project work begins

We first clarify the decision you need to make, the information available, and the outcome required. A written proposal sets the project boundaries and commercial terms. Work starts after both sides confirm those details. You must provide accurate information and timely access to agreed contacts, systems, or documents.

Focused review

Agreed scope
  • One decision area
  • Defined data sources
  • Written findings
  • Clear next steps
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Insight project

Written proposal
  • Discovery conversation
  • Data quality review
  • Analysis and findings
  • Decision meeting
Discuss this option

Ongoing support

Monthly agreement
  • Regular insight reviews
  • Agreed response times
  • Tracked priorities
  • Rolling recommendations
Discuss this option
"Why choose H.R.S. Cognito? Because the work begins with the decision, not a dashboard."
Working principle · H.R.S. Cognito
payments

Fees and payment

Fees and payment dates are set out in the relevant proposal, order, or invoice.

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Send a short note and we’ll point you to the relevant part.

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Changes to these terms

We may update these terms when the website or services change. The current version appears on this page.

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Questions or concerns

Write to [email protected] or contact H.R.S. Cognito, Long Lane, Breckland District, Norfolk, NR17 1QF.

Keep things clear

Start with a sensible conversation

Tell us which decision needs better evidence.

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